VLC Streamer Helper Crashes When Adding Movie

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VLC Streamer Helper Crashes When Adding Movie

Postby splicerd » April 16th, 2012, 2:59 am

Sorry to say, all was working well until the update to 2.23.
No matter what I try to add, it crashes - even the movies that I've watched with it before.

Here's the report (if it helps):

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: vlc streamer configuration.exe
Problem Signature 02: 2.23.0.0
Problem Signature 03: 4f85c550
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2b889
Problem Signature 07: e0
Problem Signature 08: b
Problem Signature 09: System.ArgumentNullException
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

I'm running Win7 Ultimate
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby jaf6335 » April 16th, 2012, 6:01 am

This has happened to me as well. Also, I no longer get any audio with the conversion set to AAC and when set with MP3 all I hear is jittering. I noticed this while trying to watch a .mkv file. I do not know if the same applies to any other file type. This was not happening before this update.
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby confusedvorlon » April 16th, 2012, 9:34 am

splicerd:
windows reports are not terribly helpful - but if you could email me that report together with a photo of the 'see what data will be sent to Microsoft' detail, then that would definitely help.

rob at hobbyistsoftware dot com
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby confusedvorlon » April 16th, 2012, 9:37 am

jaf6335 : vlc isn't very good at transcoding mkv files.

as (more or less) a matter of faith, I assume that they are getting better on subsequent releases, so try to keep up with the latest releases.
2.0.2 is the first time we have had a properly stable version on win7 and winxp since the 2.00 release, so I have updated to that.

you can change to a different build by just replacing the vlc folder in /program files/hobbyist software/vlc streamer
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby splicerd » April 16th, 2012, 3:11 pm

confusedvorlon wrote:splicerd:
...but if you could email me that report together with a photo of the 'see what data will be sent to Microsoft'


Thanks for the reply, rob.

Where do I get that information from?
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby confusedvorlon » April 17th, 2012, 8:46 am

generally when there is a crash, Microsoft pops up an error message.

there are normall buttons with something like

'send to microsoft'
'see what data will be sent'
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby splicerd » April 17th, 2012, 11:12 am

I don't get an option about sending a report to M$ like I used to with XP.

What I get is the information that I posted above.

Also, I just noticed that VLC also crashes simultaneously when I try to add a movie. Here's the report from that:

Problem Event Name: APPCRASH
Application Name: vlc.exe
Application Version: 2.0.2.0
Application Timestamp: 4f84f66d
Fault Module Name: StackHash_77b5
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 77b5
Additional Information 2: 77b5f9490444ff4da864d76f126aaee4
Additional Information 3: b212
Additional Information 4: b212da83db473abbc75afbb9a95245ca

It's states that my version of VLC is 2.0.2.0 - I have the latest version 2.0.1 installed....
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby torhild » April 17th, 2012, 5:51 pm

Hi

I´ve noticed that whenever I watch a mkv movie with DTS sound, my VLC streamer helper crashes, but when I watch a mkv with AC3 ..no problems..

what do you think?
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby Chantal72 » April 18th, 2012, 7:02 am

Hi,

VLC Streamer Helper Crashes when adding movies. This is what it says:

VLC Streamer was unable to start its Http server.
The most likely problem is that you have chosen a port which is already in use.
You can change the port in the settings.

How can I change the port in the settings?

Thanks
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Re: VLC Streamer Helper Crashes When Adding Movie

Postby Ganagati » April 18th, 2012, 7:12 pm

Chantal72 wrote:Hi,

VLC Streamer Helper Crashes when adding movies. This is what it says:

VLC Streamer was unable to start its Http server.
The most likely problem is that you have chosen a port which is already in use.
You can change the port in the settings.

How can I change the port in the settings?

Thanks


I am having this same error. The previous VLC Streamer Helper Configuration worked fine. I used it for roughly 2 months without issue. 3 days ago I updated to the new streamer helper, and ran into this problem. The first time I load the program, everything looks great. When I drag a .wmv into the movie box, it shows it on the right side and says processing... then the entire program almost instantly crashes. When I reload the program, I get the error stating:

VLC Streamer was unable to start its Http server.
The most likely problem is that you have chosen a port which is already in use.
You can change the port in the settings.


Any ideas?

*EDIT: I just noticed that every time it crashes it doesn't kill the process for the streamer helper. I found 4 of them just sitting in my processes running. However, it doesn't stop the port error from appearing, even after killing all the processes. If I change the port to a new one, my ipad is able to see my computer. If I close the program properly, it does not give me that error on the next run (as opposed to the program crashing). Again: Every time I received the error I did check to see if any other processes with that name were running and it is the ONLY item running with VLC in the name.

*EDIT 2: Only certain files are crashing it, and not just types or sizes. I tried 10 different WMVs, of varying sizes- 8 crashed the program, 2 completed. Of the two that completed, one was the largest wmv of the lot.

*EDIT 3: The files that are crashing the program are still converting. After the program crashed and windows forced it to close, I checked the working folder and found a subfolder named after the video file. The folder continues to increase in size, and a vlc.exe process is showing my task manager.If I go to the "_Temp" folder during this time and attempt to delete the temporary file it created, I am unable to do so as vlc is busy using it. If I let it finish, the vlc.exe process will close on its own. I am them capable of watching the file on my iPad with no problems the next time I open the streamer helper (which will, of course, give me a port error because its previous run crashed. I change the port and am then able to view the file on my iPad)
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