Windows Service Start Failure

[Mr Beardo]

Hi,
I have two computers using this program, one on XP Home, and one on Windows 7 Home 64bit

My first main problem is the Windows 7,
I get the message titles "Windows Service Start Failure"
The message reads "Cannot Start service from the command line or a debugger. A Windows Service must first be installed (using installutil.exe) and then started with the ServerExplorer, Windows Services Administrative tool, or the NET START command"

I may be missing something here, as I have already installed this, but I would like to know how to do this with the tools mentioned!


My second problem is connecting with either PC my iphone 4, it keeps trying to connect, (using a password), despite my efforts at filtering the program and it's service processes on Microsoft Security Essentials, which is what I use as the firewall.

I am also using watchover, with the same problem, and I have also tried changing the ports and checking the router, but to no avail!

Please help!

Thanks in advance!

[confusedvorlon]

Hi,

something very odd going on there - I haven't heard this before.

I'd suggest

1) uninstall the off helper
2) make sure windows is fully updated
3) try downloading and re-installing again

let me know if that doesn't help and we can dig more into why you're getting this error.

[confusedvorlon]

one other wild guess. Make sure you're not running some kind of sandboxing security app.

I'm wondering if your security app is stopping the service from being installed properly - and this triggers the message...